An 18-year-old girl with disabilities was by mistake left in the car of Ferðaþjónusta fatlaðra, a travel service for the disabled run by Strætó, the Reykjavík Bus Company, for six to seven hours yesterday.
The girl had been reported missing at 7 pm last night and between 60 and 70 search and rescue volunteers were called out to look for her. About an hour later she was found in the car outside the driver’s house, ruv.is repots.
The driver thought the girl had left the car at her destination in downtown Reykjavík where he had driven her at 1 pm and didn’t notice her in the car. She has difficulties expressing herself.
Mayor of Reykjavík Dagur B. Eggertsson told ruv.is that a meeting will be held at noon because of the incident. A special board will be appointed to oversee the travel service’s operations and guarantee that they are in order.
“The board’s main objective is to review everything [about the travel service’s operations]. It will have the authority to make necessary changes and make suggestions for long-term solutions,” Dagur explained.
There have been many complaints regarding the travel service’s operations since a new arrangement took effect on January 1.
Halldór Halldórsson, who chairs the Independence Party on Reykjavík City Council, told ruv.is that the Social Democrat-Bright Future majority coalition is responsible for the situation.
Dagur’s coalition partner, Björn Blöndal, who chairs Bright Future on Reykjavík City Council, stated that the travel service’s staff have been under significant strain lately and that more drivers have therefore been hired.
“It’s a complicated task and it won’t be resolved unless we work together, not against each other. I believe the steps we will take today are in the right direction,” Björn commented.